SMS Privacy Policy

The Law Office of Jennie Ivette Medina is committed to protecting your privacy. This SMS Privacy Policy explains how we collect, use, disclose, and protect your information concerning SMS (Short Message Service) messaging to enable effective communication between our attorneys, select administrative staff, and clients.

OPT IN CONSENT: By submitting your phone number to us verbally, entering a phone number online, sending a mobile originating message or filling out a paper form that includes their phone number.

1.  Information We Collect

By submitting your phone number to the Law Office of Jennie Ivette Medina, you opt-in to receive SMS messages from us, we may collect the following types of information: 

 a. Personal Information:

  • Phone number

  • Name

  • Email address (if provided)

b. Case-Related Information:

  • Case number and client ID (if applicable)

  • Relevant details necessary for effective communication regarding your case

c. Message Data:

  • The content of SMS messages sent and received

  • Delivery status of SMS messages

  • Interaction data related to SMS messages

 2. How We Use Your Information

We use the collected information strictly for case management and communication purposes, specifically for:

 a. Communication:

  • Providing case updates and essential information via SMS

  • Responding to client inquiries and delivering necessary legal support

b. Service Improvement:

  • Understanding and analyzing the use of our SMS services

  • Improving communication methods to better serve clients

c. Legal Compliance:

  • Complying with applicable laws and regulations

  • Responding to lawful requests and legal processes

3. Sharing Your Information

We will not share, sell, or disclose your information to third parties except in the case noted below.

a. Legal Requirements: We may disclose your information if required by law or in response to a legal request, such as a subpoena, court order, or government demand.

4. Security of Your Information

We take reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

 5. Your Rights and Choices

You have the right to:

a. Opt-Out: You can opt out of receiving SMS messages from us contacting us at jmedina@jmedinalaw.com

b. Access and Correction: You can request access to or correction of your personal information by contacting us at jmedina@jmedinalaw.com

6. Changes to This Policy

We may update this Privacy Policy from time to time.  Any changes will be effective when we post the revised policy on our website or provided via email.  We encourage you to review this Privacy Policy periodically.

 7. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at: 125 12th St. Suite 100-BALI, Oakland, CA 94607 and 510-454-9115